Apartment will be fully clean and ready for you to move into your amazing new homw.

Yes, for regular service requests during business hours. We also offer a 24 hour emergency maintenance line.

You can submit a work order through the resident portal or contact the leasing office

Service requests are responded to in the order received and we aim to have a turnaround time of 72 hours or less

Do I have to be present for a maintenance technician to perform work?

You will need to call a locksmith. 

Any major additions or modifications must be requested in writing and approved by management. Regular decorating such as picture frames and artwork are acceptable

The pool is open daily from 10am-10pm

Yes, Its first come first serve.

Yes, we accept pets! Maximum of 2 pets per apartment home

$350 pet deposit and $25 monthly pet rent per pet

We currently adhere to the Greystar breed restrictions list. Please contact the office for more details

Refrigerator, Dishwasher, Stove, Washer and Dryer included

No, but we have a partnership with different vendors should you need to lease furniture

We offer 6-15 month leases

Yes, please contact the office for more details

We do not accept packages in the leasing office

The fitness center is open 24 hours

This varies depending on background and screening processing times. 

Online portal or at the leasing office

Yes, renter's insurance is required.

No utilities are included in the rent.

You will need to call Duke Energy to set up electricity

AT&T

Subleasing is prohibited

Transportation options available in Charlotte include Sharon Road West, located 8.0 miles from The Banks at Rivergate. The Banks at Rivergate is near Charlotte/Douglas International, located 9.5 miles or 20 minutes away, and Concord-Padgett Regional, located 31.1 miles or 41 minutes away.

We are in the Mecklenburg county school distric. Lake Wylie Elementary, Southwest Middle School and Olympic - Technology